Who can do this?
- The Office Admin · Office Admins
Overview
As Admin you can update your own profile from the Users section, where every user in the business — including yourself — is listed. Use this guide to keep your own name, contact details, password, and security settings up to date. To update someone else’s profile or change their role, see Edit a user or change a role.
Who This Workflow Is For
The Admin role managing their own profile.
Before You Start
- Have any updated details ready (new phone, new email, new address).
- If you are changing your email, you will need access to the new inbox to verify the change before you can log in again.
- MFA changes are managed in the Security tab.
Step-by-Step Process
Open your own user record
- In the left sidebar, select Users.
- Find your own user record in the user list.
- Select Edit next to your record.
Update profile fields
- Update any of the editable fields:
- First name
- Last name
- Username
- Phone
- Address
- (Optional) Use the Change password option to set a new password.
- Select Save.
If you changed your email
- Open the verification email sent to the new address and verify it. You must verify before you can log in again with the new email.
Security / MFA changes (separate)
- To update MFA methods, open the Security tab — see Set up MFA and Recover access after MFA device loss.
Key Business Rules
- Editable fields are confirmed: first name, last name, username, email, phone, role, address; plus a Change password option.
- Email change verification: the new email must be verified before login.
- Admin guardrails apply. You cannot promote yourself to Business Owner, you cannot delete the Business Owner, and you cannot change your own role (see Admin role guardrails).
Related Guides
- Admin role guardrails
- Set up MFA (Admin role guide)
- Recover access after MFA device loss (Admin role guide)
- Edit a user or change a role (Admin role guide)
- Managing Users, Roles, and Seats (Feature Write-Up 26)
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