Who can do this?
- The Office Admin · Office Admins
- The Boss · Business Owners
- One-Person Show · Sole Traders
- The Foreman · Supervisors
Overview
Marking a job complete closes the work and moves it to Ready to be invoiced. As a Sole Trader you finalise your own jobs — there is no Supervisor handoff. Before completing, review the job — internal notes, photos, materials usage, linked quotes — so the record is accurate.
Who This Workflow Is For
The Sole Trader role.
Before You Start
All shifts on the job must be marked complete first — open each shift card and select Mark Complete before completing the overall job. The site work should be done — clocked in/out, photos uploaded, materials usage confirmed. Check the job for outstanding to-dos or notes that need actioning. Decide whether to use Invoice & complete or Complete without invoicing.
Step-by-Step Process
- In the left sidebar, select Jobs.
- Find the job ready for completion.
- Open the job and review:
- Internal notes and any open items.
- Photos.
- Materials used.
- Linked quotes and totals.
- If the job has linked quotes that have not yet been invoiced, MyApprentice opens the Uninvoiced quotes dialog. Decide on the completion path:
- Invoice & complete. Finalise the job and create the invoice in one action.
- Complete without invoicing. Finalise the job now; the invoice is raised later from the Invoices page.
- Select Mark complete (or the equivalent button).
- Confirm material usage and any review questions.
- The job status updates to Completed. Ready to be invoiced is called out in attention items.
What Happens Next
The job drops out of the active Jobs list. Raise the invoice — see Create and send the invoice. Once Xero is connected, push the invoice to Xero.
To reopen a completed job, open Jobs, set the status filter to Completed, open the job, edit the status back to an active status, and save. MyApprentice does not have a Pause status.
Common Issues
- Completed job hidden. Use the Completed status filter.
- Cannot pause a job. No Pause status — reopen to an active status or reschedule.
- Invoice creation paused. If you used Complete without invoicing, the job sits in Ready to be invoiced until you raise the invoice.
Related Guides
Related in Jobs
Create a Job Manually
Create a job directly from the Jobs page — useful for work taken in by phone or run without a formal quote.
Add Job To-Do's and Internal Notes
Add whole-of-job tasks ("Job To-Do's") that any worker on the job can see and tick off, and crew-only internal notes such as access codes,…
Mark a Job Complete
Close out a job once all the work is done so it moves to Ready to be invoiced and is ready for invoicing.
Add Internal Instructions to a Shift
How to add Shift To-Do's, internal notes, and shift-level instructions for the worker assigned to a shift — across the three places the sam…