Complete a job

Overview

Completing a job closes the work in MyApprentice and moves it to Ready to be invoiced. As a Supervisor you are one of the two roles (with Business Owner) who can finalise a job — Admin, Finance, Tradie, and Apprentice cannot. Before completing, review the job — internal notes, photos, unresolved items, linked quotes, and material usage — so the record is accurate.

Who This Workflow Is For

The Supervisor role. The Business Owner can also finalise a job. Admin, Finance, Tradie, and Apprentice cannot.

Before You Start

All assigned shifts on the job must be marked complete before the Complete Job action is available. The site work should be done — all assigned shifts complete, photos uploaded, materials usage confirmed. Open the job and check there are no outstanding to-dos or notes that need actioning. Decide whether to use the Invoice & complete path or Complete without invoicing.

Step-by-Step Process

1. In the left sidebar, select Jobs.
2. Find the job ready for completion — use the status filter or search if needed.
3. Open the job to review:
   • Internal notes and any open items.
   • Photos uploaded by the field team.
   • Materials used.
   • Linked quotes and totals.
   • Shift records and timesheets.
4. If the job has linked quotes that have not yet been invoiced, MyApprentice opens the Uninvoiced quotes dialog. Decide on the completion path:
   • Invoice & complete. Finalise the job and create the invoice in one action — the job moves to Completed and the invoice is created.
   • Complete without invoicing. Finalise the job now; the invoice is raised afterwards from the Invoices page by you, the Business Owner, Admin, or Finance.
5. Select Complete Job.
6. Confirm material usage and any final review questions.
7. The job status updates to Completed. Ready to be invoiced is shown against the invoice on the Invoices page and called out in attention items.

What Happens Next

The job drops out of the active Jobs list and joins the Completed list. The next action is invoicing — see Create a quote or invoice. If Xero is connected, the invoice can be pushed to Xero — see Push an invoice to Xero.

If you need to reopen a completed job — for example because follow-up work was identified — open Jobs, set the status filter to Completed, open the job, edit the status back to an active status such as In Progress, and save. MyApprentice does not have a Pause status.

Common Issues

• Cannot find Complete Job. Confirm your role — only the Business Owner and Supervisor can finalise a job.
• Completed job is hidden. Completed jobs are hidden from the default Jobs list. Use the status filter and select Completed.
• Cannot pause a job. No Pause status. Reschedule shifts, or reopen the job to an active status.
• Invoice creation paused. If you used Complete without invoicing, the job sits in Ready to be invoiced until the invoice is raised.

Related Guides

• Create a job
• Create a quote or invoice
• Push an invoice to Xero
• Share job details with a client