Who can do this?
- The Office Admin · Office Admins
- The Boss · Business Owners
- The Books · Finance
- One-Person Show · Sole Traders
- The Foreman · Supervisors
Who this guide is for
Business Owners, Sole Traders, Admin, Supervisor, and Finance. Tradies and Apprentices cannot create clients — they see only the clients linked to jobs they are assigned to.
Overview
Create a client record so you can attach quotes, jobs, and invoices to it. You can also create a client inline while building a quote.
Before you start
Have the client’s name, contact name (if there is a person you deal with), email, phone, and site or billing address.
Steps
- In the left sidebar, select Clients.
- Select Add Client.
- Enter the client name, contact name (optional), email, phone, and address.
- Select Save.
Inline while building a quote
- Start a new quote and type a client name MyApprentice does not recognise.
- Enter the client’s email, phone, and site address on the quote.
- Send the quote — the inline-created client becomes a permanent record in the Client Library once the quote is sent.
What happens next
The client appears in the Client Library and is available for quotes, jobs, invoices, and scheduling.
Related guides
View or Update a Client, Create and send a quote, Set up the public enquiry form.
Related in Clients & Enquiries
View or Update a Client
Find an existing client, review their quotes, jobs, and enquiries, and update contact details when something changes.
Set Up the Public Enquiry Form
Turn on the public enquiry form so prospective clients can submit an enquiry without logging in, and grab the URL to share or embed.
Respond to an Enquiry
Open a new enquiry, review the client's submission, reply by email if you need more information, accept it, and convert to a quote when you…
Enable the Client Portal
Switch the Client Portal on so every new quote includes a personalised link the client can use to view and accept the quote online, track j…