Who can do this?
- The Office Admin · Office Admins
- The Boss · Business Owners
- One-Person Show · Sole Traders
- The Foreman · Supervisors
Overview
If you have approved a timesheet week and need to reverse the approval — usually because you spotted an error or the employee found a correction — use Unapprove. MyApprentice does not have a dedicated Reject action. Unapprove sends the week back to the employee to update and resubmit; you then re-review and approve.
Who This Workflow Is For
The Supervisor role. The Business Owner and Admin can also unapprove timesheets. Finance cannot unapprove. Tradies and Apprentices cannot approve or unapprove.
Before You Start
You need an already-approved timesheet week to unapprove. Decide what correction is needed and how you will tell the employee (your usual comms — phone, message, in person).
Step-by-Step Process
- In the left sidebar, select Timesheets.
- Open the review tab and select the employee from the viewing dropdown.
- Open the approved week. The Approve button shows as Unapprove because the week is currently approved.
- Select Unapprove. The approval is reversed.
- Tell the employee what needs to be corrected using your agreed comms channel.
- The employee updates the timesheet entries and resubmits the week.
- Reopen the corrected timesheet and review.
- Select Approve once the entries are correct.
What Happens Next
The week moves back to submitted/unapproved status until you re-approve. Payroll export should not run until the week is approved again. If payroll has already been exported with the previous (incorrect) version, the Business Owner or Finance may need to issue a correction outside MyApprentice.
Common Issues
- No Unapprove button. Confirm the week is in Approved status. If it is still submitted (not yet approved), it has not been approved yet and there is nothing to unapprove.
- Employee did not get the message. Use your agreed comms — there is no in-app reject notification.
- Need to make the correction yourself. Some businesses allow Supervisors to edit the timesheet entry directly. Where supported, edit and save; otherwise ask the employee to update and resubmit.
- Payroll already ran. Reverse outside MyApprentice — pay correction in the next cycle or via a manual adjustment.
Related Guides
Related in Time & Payroll
Submit Your Timesheet for the Week
Send your week's recorded time to your Supervisor or Business Owner for approval so it can flow into payroll.
Review and Approve a Timesheet
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Export Payroll
Export approved timesheet data so it can flow into payroll.
Recording, Submitting, and Approving Timesheets
Timesheets in MyApprentice capture the hours you (or your team) worked each week. Time can be recorded by clocking in and out on shifts, by…