Who can do this?
- The Office Admin · Office Admins
- Learning the Ropes · Apprentices
- The Boss · Business Owners
- The Books · Finance
- One-Person Show · Sole Traders
- The Foreman · Supervisors
- On the Tools · Tradies
Overview
Opening today’s scheduled work is your morning kick-off — check who is doing what, confirm coverage, spot any unassigned shifts, and make adjustments before the team starts. The Dashboard schedule stream is the fastest way in; the Schedule board gives you the full picture.
Who This Workflow Is For
The Supervisor role. The Business Owner and Admin also use this view. Finance has read-only schedule access. Tradies and Apprentices see only their own assigned shifts for the day.
Before You Start
You need to be signed in. The Dashboard is your home screen at sign-in.
Step-by-Step Process
- Open MyApprentice. The Dashboard loads with today’s date in view.
- Scroll to the Schedule stream on the Dashboard. The stream shows today’s upcoming shifts for the team you manage, starting with the earliest start time.
- Review each row:
- Worker — who is assigned.
- Job and location — what the shift is for.
- Time — start and end times.
- Live status — clocked in / clocked out / not yet started.
- Spot any issues:
- Needs Worker — unassigned shift. Open the shift and assign — see Assign a worker to a shift.
- Worker unavailable — reassign — see Reassign a shift.
- Wrong time — edit — see Edit a shift.
- For the wider view, open Schedule in the left sidebar and use the Day view (or Team to group by worker).
- Select any shift on the board to open the shift detail panel — Shift To-Do’s, notes, assigned worker, clock status.
What Happens Next
The team starts the day with the schedule clear. As the day progresses, watch live status on the Dashboard for clock-ins and any flagged issues. End-of-day, review submitted timesheets when workers submit.
Common Issues
- Schedule stream is empty. Either no shifts are booked for today, or filters are hiding them. Check the Schedule page in All view.
- Live status not updating. Refresh the Dashboard. Status updates as workers clock in / out.
- Cannot reach the shift detail. Use the Schedule page rather than the Dashboard stream to access full shift detail.
Related Guides
Related in Scheduling
Schedule a Shift
Book work into the calendar — date, start and end times, shift type, and the team member(s) assigned to deliver it.
Assign Workers to a Shift
Allocate one or more team members to an existing shift, or change who is assigned. Multiple workers can be assigned to the same shift.
Create an Unassigned Shift
How to book a shift on the schedule without yet assigning a worker — useful when team availability is still being confirmed.
Schedule a Follow-Up Visit
How to schedule a return visit on an existing job, or create a standalone follow-up shift from the schedule board.