Talk to the people who build it
There's two of us — Marcus and Cam — and we're in Perth. When you get in touch with My Apprentice, one of us reads it and one of us answers it. No ticket queue, no offshore first line, no bot that suggests three help articles and closes the conversation.
Ready to sign up, want a guided walkthrough, or just have a question? Fill in the form and we'll get back to you — usually within one business day. Not sure where to start? Just tell us a bit about your business. Leave your number and ask us to call you back, or say you'd like to book in a time for a chat. However you'd rather do it, we'll take it from there.
Send us a message
Prefer email? support@myapprentice.app reaches both of us and works just as well. Tell us what you were doing and what happened instead — a screenshot and the email address on your account usually saves a round trip.
These might be quicker
- The help centre — step-by-step guides for every part of the product, searchable, no login needed
- The FAQ — pricing, offline, Xero, permissions, and an honest list of what we don't do yet
- Pricing — the actual numbers, all of them, on one page
- The demo — a full workspace with sample data for your trade, no sign-up and no card
Already using My Apprentice?
Mention your business name and use the email address on your account — it means we can look at what actually happened rather than asking you to describe it twice. If it's urgent and it's stopping you invoicing or getting paid, say so and we'll jump it.
Everything else
Same form, or the same email address. Partnerships, trade associations, suppliers, press, apprentices and trade schools, or someone who just wants to argue about how job management software should work — we're interested in all of it. We're a two-person company in Perth, so we're easy to get hold of and we don't have a media department.
The details
My Apprentice
Perth, Western Australia, Australia
A registered business name of Future Tech Consulting Pty Ltd
ABN 57 670 966 800
Contact questions
How do I contact My Apprentice support?
Use the form on this page, or email support@myapprentice.app. Either way it reaches the two founders in Perth, and you'll usually hear back within one business day.
Can I talk to someone before I sign up?
Yes, and we'd rather you did than waste an evening finding out we're not a fit. Tell us what your business does and how you work now, and we'll tell you straight whether My Apprentice suits it. Ask for a call back in your message if that's easier.
Do I need an account to get help?
No. The help centre is public and needs no login, and you can get in touch whether or not you've ever signed up.