Job management software that works when the reception doesn't
Basements. Lift shafts. New estates before the tower goes in. Half the rural jobs in WA. Trade work happens in places phones don't, and most job management apps stop dead when the bars disappear. My Apprentice doesn't. You keep quoting, keep working and keep capturing what happened, and it syncs itself the moment you're back in range.
Keep working with no signal
When the connection drops, the app keeps going. You can open the jobs you're working on, build and edit a quote, add line items and materials, take photos, tick off checklists and write notes — the same screens, doing the same things. There's no separate offline mode to remember to switch on and no read-only fallback that lets you look but not touch.
- Quote, edit jobs, add notes and capture photos with no connection
- Same screens and same workflow — nothing to switch on first
- Your work is held on the device until there's somewhere to send it
It syncs itself when you're back in range
Walk out of the basement, get back in the ute, hit a tower — and the work you did goes up on its own. You don't press a sync button, and you don't have to remember which job you touched. Once it's synced, everything behaves normally again: the client portal updates, timesheets flow through, and the quote is ready to send.
- Automatic sync as soon as a connection comes back
- No manual export, no re-typing, no "which one was the latest?"
- Works the same in the iOS app and in any phone browser — Android included
Why this matters more than it sounds
Losing signal isn't usually the problem. Losing the work is. It's the quote you rebuilt at the kitchen table that night because the app dropped it, the photo of the damaged wall that never uploaded, the variation nobody wrote down because there was nowhere to write it. Offline working removes the reason to fall back to a notepad — and a job that lives in a notepad is a job that doesn't make it onto the invoice.
Being straight with you
Some things genuinely need a connection, and we'd rather say so than have you find out on site. Anything that has to talk to someone else in real time — sending a quote or invoice, taking a card payment through the portal, pushing to Xero, scanning a supplier invoice, inviting a user, or your client opening their portal — waits until you're back online, then goes. Everything you do in the meantime is kept and sent with it.
Offline mode questions
Does My Apprentice work without phone reception?
Yes. You can open your jobs, build and edit quotes, add materials and line items, take photos, complete checklists and write notes with no connection at all. The work is held on your device and syncs automatically once you're back in range.
Do I have to turn offline mode on?
No. There's no switch and no separate offline app. The same screens keep working when the signal drops, and sync happens on its own when it comes back.
What can't I do offline?
Anything that has to reach someone else in the moment — sending a quote or invoice, taking a card payment, pushing to Xero, scanning a supplier invoice, or inviting a team member. Signing in needs a connection too, so sign in before you lose signal. Everything else queues up and goes through as soon as you're back.
Does offline work in the browser as well as the app?
Yes. It works in the iOS app and in a phone browser, so an Android tradie gets it too — you don't need to be on iOS to keep working with no signal.
Is offline mode an extra?
No. Like everything else in My Apprentice it's included at every seat, on every plan. There's no tier to upgrade into. See pricing.